The following information provides clients a basic understanding of how to navigate their Client Account and how to set and use Zoom.
Zoom Video Conferencing
Fit in Motion uses Zoom Video Conferencing to facilitate our online sessions and classes.
If you’re not familiar with Zoom, here’s an easy tutorial on how to join a session/class using Zoom.
All online sessions and classes are password protected for security.
If you’re not familiar with Zoom, here’s an easy tutorial on how to join a session/class using Zoom.
All online sessions and classes are password protected for security.
How to Purchase a Package/Membership from the Online Store
How to Book Into and Cancel Out of an Online Class
How to Access the Zoom Link for an Online Class
What To Do When Signing Into An Online Class
What To Do When Experiencing Technical Difficulties
PLEASE NOTE: Unfortunately Trainers/Instructors are unable to assist you during the time they are teaching a class. It is important we stick to the regularly scheduled time for class as there are other appointments/classes held before and after each online class. But there is help available to you....
Difficulties with Zoom: Review the Zoom Help Center webpage as there is a lot of trouble shooting
information on there (including videos) that can often quickly answer questions. You can also use
Zoom's Contact section to have a discussion with one of their Help Center Representatives.
All of Technical Issues: If you are having difficulties resolving your technical/Zoom issues,
please contact Fit in Motion to schedule an appointment for assistance. We will ask you ahead of time
what you are using (e.g. iPad, Laptop, TV, etc.) for your classes so we are better prepared.
You can email us at: [email protected]
OR
Call or Text us at: (250) 857-5254
Difficulties with Zoom: Review the Zoom Help Center webpage as there is a lot of trouble shooting
information on there (including videos) that can often quickly answer questions. You can also use
Zoom's Contact section to have a discussion with one of their Help Center Representatives.
All of Technical Issues: If you are having difficulties resolving your technical/Zoom issues,
please contact Fit in Motion to schedule an appointment for assistance. We will ask you ahead of time
what you are using (e.g. iPad, Laptop, TV, etc.) for your classes so we are better prepared.
You can email us at: [email protected]
OR
Call or Text us at: (250) 857-5254